Hrivit Fintech – Official DSA Partner of Andromeda Loans
This Privacy Policy is an electronic record under applicable Information Technology laws, including the Information Technology Act, 2000, and its associated rules and regulations. This electronic record does not require authentication.
1. Introduction
This Privacy Policy applies to users (“User”, “You”) of the services provided by Hrivit Fintech, the official Direct Selling Agent (DSA) partner of Andromeda Sales and Distribution Pvt. Ltd. (“Andromeda Loans”), through websites or mobile applications managed by Hrivit Fintech and/or Andromeda Loans.
2. Definitions
- Company: Refers to Hrivit Fintech and its role in representing Andromeda Loans as an official DSA.
- Personal Information: Includes name, contact details, demographic and financial data, loan preferences, and other sensitive data as per IT Rules, 2011.
3. Information Collection
We may collect:
- Name, address, phone number, email
- Financial data (e.g., income details, loan preferences)
- Location, IP address, device/browser details
- Documents needed for KYC or service verification
We may use cookies, log files, and third-party tools for personalization and analytics.
4. Use of Personal Information
Your data is used to:
- Process loan applications and related services
- Improve customer service
- Send updates, offers, and service-related communications
- Comply with regulatory or legal requirements
- Assist our lending partners in fulfilling your requests
5. Data Sharing
Hrivit Fintech may share your data with:
- Andromeda Loans and its authorized lenders
- Service partners on a strict “need-to-know” basis
- Legal or regulatory authorities upon valid request
Data is never sold and is shared only to facilitate service delivery or as per regulatory mandates.
6. User Consent
By using our services, you consent to the collection, storage, and processing of your data as outlined in this policy. Even if you are registered under DND/DNC, you authorize us to contact you for service and loan-related purposes.
7. Data Retention
We retain data:
- For as long as you are our customer
- As needed to comply with legal requirements
- Until explicitly requested for deletion (except where retention is legally mandated)
8. Security Measures
Hrivit Fintech implements reasonable security practices to protect your data. However, we are not liable for breaches that occur despite reasonable measures or due to third-party actions beyond our control.
9. User Rights
You may:
- Review, correct, or update your data
- Withdraw consent for future processing
- Request data deletion by writing to us
Note: Withdrawing consent may impact service availability.
10. Cookies
Cookies are used to enhance user experience and personalize content. You may disable them via browser settings, though this may limit certain features.
11. Third-Party Links
Our website/app may link to third-party sites. We are not responsible for their content or privacy practices. Users should review third-party policies separately.
12. Grievance Redressal
For queries or concerns related to privacy, please contact:
Grievance Officer – Hrivit Fintech
Email: grievance@hrivitfintech.com
For issues unresolved by Hrivit Fintech, you may escalate to Andromeda Loans’ Nodal Grievance Officer.
13. Policy Updates
This policy may be updated periodically. Updates will be reflected on this page with a revised effective date. Continued use of the service constitutes acceptance of any changes.